Healthcare System Overview

An In-Depth Look into the Healthcare System

Benefis Health System: Montana's Premier Regional Health System

Benefis Health System stands as the largest health system in northcentral Montana, a not-for-profit organization with roots stretching back more than 130 years. When you join Benefis, you become part of an institution built on a legacy of community service, clinical excellence, and steady growth. This is not a struggling rural hospital clinging to survival. Benefis is a financially stable, continuously expanding health system that has invested in facilities, equipment, and physician recruitment for decades under consistent leadership.

The health system formed in 1996 when two faith-based institutions, Columbus Hospital (founded by Catholic Sisters of Providence in 1892) and Montana Deaconess Medical Center (established by Methodists in 1898), merged to create a single, stronger organization. That merger reflected a commitment to community over competition, and that philosophy continues to guide Benefis today. The same CEO has led the organization for over 20 years, providing stability and consistent vision that is rare in healthcare.

Scope and Scale:

Benefis serves a vast region of Montana, with a service area extending across 42,000 square miles and a 15-county territory larger than Connecticut, Massachusetts, New Hampshire, and Vermont combined. Approximately 230,000 to 275,000 residents depend on Benefis as their primary healthcare resource, and case management services reach 94% of Montana's counties.

  • 226 inpatient hospital beds at the Great Falls campus
  • More than 200 long-term care and assisted living units
  • Two essential rural critical access hospitals (Missouri River Medical Center in Fort Benton and Benefis Teton Medical Center in Choteau)
  • Outpatient clinics throughout the region, including the Helena Specialty Center
  • 400+ employed providers across more than 40 specialties
  • 3,000+ employees, making Benefis the largest non-governmental employer in Great Falls

https://www.youtube.com/watch?v=KSYWKBwadTs

Facility and Infrastructure:

The Great Falls campus features the seven-story Benefis South Tower, a 252,000 square-foot facility that opened in 2009 and provides all private patient rooms. The campus includes the Benefis Birth Center with a world-class Neonatal Intensive Care Unit, surgical floors, and dedicated specialty units. Continuous investment in facilities ensures that physicians practice in modern, well-equipped environments.

The Helena Specialty Center, which opened in May 2024, represents the organization's commitment to expanding access across its service area. This brand-new multi-specialty building houses your rheumatology practice alongside primary care, oncology, gastroenterology, neurology, cardiology, podiatry, and occupational health. The facility includes radiology, laboratory, specialty pharmacy, a functional ambulatory surgery center, procedure rooms, and a 16-chair infusion suite.

Clinical Programs and Institutes:

  • Sletten Cancer Institute: One of Montana's most comprehensive and advanced cancer facilities, offering personalized oncology care with state-of-the-art treatment capabilities
  • Heart and Vascular Institute: Full-spectrum cardiac care including cardiac surgery, structural heart programs, electrophysiology, and interventional cardiology
  • Spine Institute: Specialized spine care with advanced surgical and non-surgical treatment options
  • Orthopedic Center of Montana: Same-day appointments and the latest treatments for musculoskeletal conditions
  • Women's and Children's Services: Comprehensive gynecologic care and experienced pediatric specialists
  • Emergency and Trauma Services: Level II trauma designation with a dedicated air ambulance program (Mercy Flight)

Regional Tertiary Services:

As the regional tertiary center, Benefis provides advanced care that patients would otherwise travel hours to receive. The health system offers specialty support including neurosurgery, cardiothoracic and vascular surgery, advanced gastroenterology, and comprehensive cancer care. Benefis can provide advanced care for everything except burns and organ transplants, keeping patients close to home and family during serious illness.

The Mercy Flight program extends the reach of Benefis emergency services across the region, bringing critically ill and injured patients to definitive care quickly. This air ambulance capability underscores the health system's role as the safety net for a vast geographic area.

Quality and Recognition:

  • Becker's Healthcare "Best Places to Work in Healthcare": Recognized from 2014-2019 and again in 2024
  • U.S. News & World Report: Rated for cardiology, heart and vascular surgery, and cancer care
  • Healthgrades: Surpasses national standards in coronary procedures, stroke care, and pulmonary care

These recognitions reflect both clinical outcomes and organizational culture. The Becker's award specifically highlights hospitals and health systems that "go above and beyond to foster outstanding workplace culture" and commit to supporting their teams.

https://www.youtube.com/watch?v=KqYsvCmW-lo

Mission and Values:

Benefis operates with a clear mission: "We provide excellent care for all, healing body, mind, and spirit." The vision is straightforward: "To be the best health system in Montana." These statements guide daily decisions, from capital investments to physician recruitment to patient interactions.

As a not-for-profit community health system, Benefis reinvests in its mission rather than distributing profits to shareholders. This structure aligns organizational incentives with patient care and community benefit. The health system's financial stability, maintained over decades, demonstrates that mission-driven healthcare and fiscal responsibility can coexist.

Organizational Stability:

The physician turnover rate at Benefis sits at just 5.4%, remarkably low for any healthcare organization. This retention reflects an organization that treats its physicians well, provides the resources needed for excellent patient care, and maintains a culture where careers can flourish over the long term.

Every specialty is now employed by the health system, with no remaining private groups. This unified employment model creates organizational alignment, consistent benefits, and collegial relationships across specialties.

Community Integration:

Benefis extends beyond hospital walls into the communities it serves. The health system provides more than 30,000 home health visits annually, operates hospice services through Peace Hospice of Montana, and partners with community organizations throughout the region. Physicians engage in regional outreach through telemedicine and in-person clinics, bringing specialty care to patients who cannot easily travel to Great Falls or Helena.

This community integration reflects the health system's understanding that healthcare happens where people live, not just within hospital buildings. As a Benefis physician, you become part of a system that takes seriously its responsibility to the health of an entire region.

Joining Benefis Health System means practicing medicine within an organization that combines the resources and capabilities of a major regional health system with the stability, values, and community connection of a not-for-profit institution rooted in more than a century of service to Montana.

https://www.youtube.com/watch?v=wbWu_h4S-DQ

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