Healthcare System Overview

An In-Depth Look into the Healthcare System

CHRISTUS Shreveport-Bossier Health System has served northwest Louisiana since 1894. Its flagship facility, CHRISTUS Highland Medical Center, sits at 1453 E. Bert Kouns Industrial Loop, directly beside the multispecialty clinic where this position is based. The system is Catholic and not for profit, owned and operated by CHRISTUS Health of Irving, Texas.

Facility Snapshot

System	CHRISTUS Shreveport-Bossier Health System
Flagship facility	CHRISTUS Highland Medical Center, Shreveport, LA
Parent network	CHRISTUS Health
Ownership	Voluntary nonprofit, church
Serving the region since	1894
Geographic classification	Urban
Integration level	System III, vertically integrated
President and CEO	Casey Robertson
Chief Medical Officer	Dondra Parker

Operational Metrics

Metric	Value
Licensed beds	245
Staffed beds	230
Annual discharges	10,939
Estimated annual ER visits	37,342
Average length of stay	4.47 days
Bed utilization rate	58.16%
Total acute days	48,859
Employees	1,115
Total facility square footage	610,462
Average facility age	20.04 years

Source: Definitive Healthcare

System Footprint

The health system operates across the Shreveport-Bossier region and surrounding parishes:

4 hospital locations
4 imaging centers
3 rural health clinics
2 skilled nursing facilities
1 physician group, CHRISTUS Trinity Clinic

Market Position

Metric	Value
Inpatient market share	35.3%
Outpatient market share	47.4%
Net patient revenue	$355,224,404
Net patient revenue growth, 1 year	2.5%

Patients come primarily from Shreveport and Bossier City, with meaningful volume from Coushatta and the surrounding rural parishes. Outpatient market share near 47% signals an ambulatory base that supports specialty clinic growth, which is the environment this neurology practice operates in.

Service Lines

Cardiovascular services
Oncology
Orthopedic and neurological services
Primary care medicine
Surgical services
Women's and children's services

Payor Mix

Payor	Share of net patient revenue
Private, self pay, and other	63.1%
Medicare	19.9%
Medicaid	16.9%

Source: Definitive Healthcare

Technology and Network Participation

Inpatient EHR: Epic Systems
Technology breadth rated strong
Accountable Care Organization participation, including CHRISTUS Health Quality Care Alliance and Aledade ACOs
Clinically integrated networks: CHRISTUS Health Quality Network and Ochsner Health Network
Health information exchange: Louisiana Health Information Exchange
Group purchasing: HealthTrust Performance Group

Mission and Values

The mission of CHRISTUS Health is to extend the healing ministry of Jesus Christ. The system operates under five stated values:

Dignity: respect for the worth of every person, with concern for the poor and underserved
Integrity: honesty, justice, and consistency in all relationships
Excellence: high standards of service and performance
Stewardship: wise and just use of talents and resources
Compassion: service in a spirit of empathy, love, and concern

CHRISTUS Trinity Clinic, the employing medical group, received the 2018 AMGA Acclaim Award and is recognized as a Top 50 physician group in the United States.