Healthcare System Overview

An In-Depth Look into the Healthcare System

A Community Hospital With Regional Reach

Tallahassee Memorial HealthCare stands as something increasingly rare in American medicine: a private, not-for-profit community hospital governed by a local board, serving as the healthcare anchor for an entire region. Founded in 1948, TMH has grown from a community hospital into a 772-bed acute care system that functions as the tertiary referral center for 21 counties spanning North Florida and South Georgia. The hospital remains independent, mission-driven, and accountable to the community it serves rather than to corporate shareholders or distant health system executives.

When you practice here, you work within an institution where decisions are made locally by people who live in the community and understand its needs. The community board structure means physician voices carry weight in strategic discussions. The Heart and Vascular Institute governance model, chartered through this board, gives cardiologists direct input on equipment purchases, service line development, and operational priorities. This is not a hospital where corporate mandates arrive from headquarters three states away.

  • Private, not-for-profit community healthcare system
  • Founded in 1948; over 75 years of community service
  • 772 licensed beds; 495 staffed beds
  • Community board governance with local accountability
  • Heart and Vascular Institute chartered through hospital board with physician governance

Facility Profile and Capacity

TMH operates as a comprehensive acute care hospital with specialized centers spanning the full continuum of care. The main campus encompasses over 1.7 million square feet, housing four cardiac catheterization laboratories, two electrophysiology laboratories, dedicated cardiovascular surgery suites, and a full complement of diagnostic imaging services. The facility supports approximately 24,500 discharges annually with an average length of stay of 4.5 days, reflecting efficient care delivery and strong discharge planning.

The emergency department handles nearly 77,000 visits annually, serving as the region's Level II Trauma Center and primary receiving facility for cardiac emergencies. When a STEMI patient arrives anywhere in the Big Bend region, they come to TMH. The cardiovascular surgery program, emergency heart services, and interventional capabilities position the hospital as the definitive destination for acute cardiac care across the service area.

  • Total facility: 1,717,697 square feet
  • Annual discharges: 24,510
  • Average length of stay: 4.51 days
  • Emergency department visits: 76,942 annually
  • Bed utilization rate: 63.16%
  • Four cardiac catheterization laboratories
  • Two electrophysiology laboratories (expanding to four)
  • Ambulatory surgery center opening 2026 (joint venture with physician group)

Financial Position and Market Standing

TMH generates approximately $950 million in net patient revenue annually, with cardiovascular services representing the largest therapy area at over $114 million. The hospital commands a 33% inpatient market share and a dominant 75% outpatient market share in its service area, reflecting both the limited competition and the community's trust in TMH as its healthcare provider of choice.

The payor mix includes Medicare (50%), commercial insurance (32%), Medicaid (10%), and self-pay/other (8%). Capital Health Plan, the regional HMO founded in partnership with TMH, represents the largest commercial payor. This diversified payor base provides financial stability while the hospital's not-for-profit status allows reinvestment in facilities, technology, and services rather than dividend distributions.

Recent financial performance has faced headwinds common across healthcare: pandemic-related disruptions, supply chain inflation, workforce cost pressures, and ongoing CMS reimbursement constraints. The FSU partnership, currently in development, brings potential access to state capital resources and academic funding that can support continued investment in facilities and programs.

  • Net patient revenue: $949.5 million annually
  • Cardiovascular services revenue: $114.5 million (largest therapy area)
  • Inpatient market share: 33.2%
  • Outpatient market share: 75.2%
  • Approximately 4,100 employees
  • Primary payors: Medicare (50%), Capital Health Plan, Blue Cross Blue Shield, Medicaid

Heart and Vascular Services

The Heart and Vascular program at TMH represents the most comprehensive cardiovascular service line between Jacksonville, Gainesville, and Pensacola. The program delivers the full spectrum of cardiac care: general cardiology, interventional cardiology, electrophysiology, structural heart, cardiothoracic surgery, vascular surgery, heart failure management, cardiac rehabilitation, and cardio-oncology. Patients who would require transfer at most community hospitals receive definitive care here.

The Structural Heart Program performs more TAVR procedures than any other program in Northwest Florida and ranks among the top six MitraClip programs in the state. TMH was the first in the region to offer the EVOQUE Tricuspid Valve Replacement System. The Critical Limb Ischemia Program, the only such program in the Big Bend region, offers advanced limb salvage procedures including deep venous arterialization techniques available at only a handful of centers nationally.

Recent advances include the region's first robotic-assisted coronary artery bypass grafting (CABG) procedures and the first Symplicity Spyral Renal Denervation procedure in the area. The electrophysiology program performed among the first FARAPULSE pulsed field ablation cases in Florida. This commitment to bringing advanced procedures to the community eliminates the need for patients to travel hours for care available at major academic centers.

  • Most comprehensive cardiovascular program between Jacksonville, Gainesville, and Pensacola
  • Highest TAVR volume in Northwest Florida
  • Top six MitraClip program in Florida
  • First EVOQUE tricuspid valve replacement in region
  • Only Critical Limb Ischemia program in Big Bend region
  • Robotic-assisted CABG capability
  • FARAPULSE pulsed field ablation (among first in Florida)
  • Cardio-oncology program led by one of only board-certified cardio-oncologists globally

Quality Recognition and Accreditations

TMH has earned recognition from U.S. News & World Report as one of the Best Regional Hospitals in Florida. The cardiac imaging program holds Intersocietal Accreditation Commission (IAC) certification for both echocardiography (adult transesophageal and transthoracic) and vascular testing. The hospital maintains ACC certification as a Heart Care Center of Excellence across multiple categories.

CMS quality metrics for heart failure and acute myocardial infarction have achieved five-star ratings, reflecting outcomes that match or exceed academic medical centers. Patient satisfaction scores show 92% of patients rating their cardiac care experience at 9 or 10 out of 10. These metrics are not accidental; they reflect the co-management agreement structure where physicians share accountability for outcomes and receive compensation tied to quality performance.

  • U.S. News & World Report Best Regional Hospital in Florida
  • IAC accreditation for echocardiography (adult TEE and TTE)
  • IAC accreditation for vascular testing
  • ACC Heart Care Center of Excellence
  • CMS five-star ratings for heart failure and AMI
  • 92% patient satisfaction scores (9-10 rating) for cardiac care

Technology and Infrastructure

The $234 million investment in Epic electronic medical records positions TMH with enterprise-grade clinical documentation, order management, and care coordination capabilities. Epic integration extends across inpatient, outpatient, and physician office settings, enabling seamless information flow between the hospital and affiliated practices. EpicCare Link provides referring physicians throughout the region with direct access to patient records, lab results, and electronic ordering.

The cardiac catheterization laboratories feature state-of-the-art imaging and hemodynamic monitoring. Two dedicated EP laboratories support the expanding electrophysiology program, with plans to increase to four labs as volume grows. The ambulatory surgery center opening in 2026, a joint venture between TMH and Southern Medical Group, will add two additional procedure rooms dedicated to outpatient cardiovascular interventions.

  • Epic EMR system ($234 million investment)
  • EpicCare Link for referring physician integration
  • Four cardiac catheterization laboratories
  • Two EP laboratories (expanding to four)
  • Two-lab ambulatory surgery center opening 2026

Academic Affiliation and Research

The partnership with Florida State University College of Medicine brings academic resources, resident education, and research infrastructure to what remains fundamentally a community practice environment. Four physician residency programs currently operate at TMH, and a cardiology fellowship program is in active development pending adequate faculty staffing. The academic affiliation enhances recruiting appeal while the 40-year rolling lease agreement ensures TMH retains operational control and community governance.

The Office of Research supports active clinical trial participation, with cardiovascular trials representing a significant portion of the portfolio. Physicians interested in research can participate in trials spanning interventional devices, heart failure therapies, and electrophysiology technologies. Research activity contributes to compensation and professional development without the publish-or-perish pressure of traditional academic environments.

  • Florida State University College of Medicine affiliation
  • Four active residency programs
  • Cardiology fellowship in development
  • Active clinical trials program with cardiovascular focus
  • 40-year rolling lease preserves community hospital governance

Leadership and Strategic Direction

Mark O'Bryant serves as Chief Executive Officer, leading the organization through the FSU partnership development and ongoing operational improvements. Ryan Bell recently joined as CEO of the physician enterprise, bringing fresh perspective to physician integration and practice management. Dustin Zechman serves as Associate Vice President of the Heart and Vascular Institute, driving strategic development of the cardiovascular service line.

The strategic vision positions TMH as the cardiovascular destination for the region, building on existing strengths while expanding into advanced procedures and subspecialty services. The commitment to physician-led governance through the Heart and Vascular Institute structure ensures that clinical priorities drive investment decisions rather than purely financial considerations.

Regional Partners and Network

TMH collaborates with regional hospitals and healthcare organizations to extend its reach and coordinate care across the service area:

  • Capital Health Plan (regional HMO partnership)
  • Florida State University College of Medicine
  • University of Florida Health (tertiary referral relationship)
  • Doctors' Memorial Hospital (Perry, FL)
  • Weems Memorial Hospital
  • Calhoun Liberty Hospital
  • Big Bend Hospice
  • Apalachee Center (behavioral health)

This network creates referral pathways that bring patients from throughout North Florida and South Georgia to TMH for cardiovascular care, supporting the volume and case complexity that make practice here professionally fulfilling.

The institution you would join has served this community for over 75 years, building the infrastructure, reputation, and clinical capabilities that position it as the regional leader in cardiovascular care. The challenges are real: financial pressures, staffing constraints, competitive threats from larger systems. But the foundation is solid, the commitment to independence is genuine, and the opportunity to practice advanced cardiovascular medicine in a community setting where you matter is increasingly rare.

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