AdventHealth Hendersonville, formerly Park Ridge Health, is a faith-based, nonprofit acute care hospital serving western North Carolina and portions of upstate South Carolina. Founded in 1910, the hospital has operated for more than a century as the community's most trusted healthcare destination, consistently outperforming competing facilities on patient satisfaction and care quality metrics. Its reputation is one of its most tangible competitive assets: patients routinely travel significant distances to receive care here rather than use geographically closer alternatives.
The hospital is part of AdventHealth, a 50+ hospital nonprofit system rooted in Adventist Health System. System-level resources provide capital access, technology investment, and best-practice infrastructure while the local campus retains a community-centered culture and physician-friendly operating environment.
| Detail | Value |
|---|---|
| Formerly Known As | Park Ridge Health |
| Ownership | Voluntary Nonprofit, Church-affiliated |
| Hospital Type | Short-Term Acute Care |
| Year Founded | 1910 |
| Licensed Beds | 103 |
| Staffed Beds | 88 |
| Employees | ~1,170 |
| Address | 100 Hospital Drive, Hendersonville, NC 28792 |
| Metro Classification | Urban (Asheville CBSA) |
| Cancer Center | Yes |
| Teaching Status | Teaching hospital with residency programs and medical school affiliations |
| Accreditation | The Joint Commission |
| Parent Network | AdventHealth (Adventist Health System) |
| NPI | 1437375007 |
| Metric | Value |
|---|---|
| Annual Discharges | 4,779 |
| ER Visits (Est.) | 28,333 |
| Average Length of Stay | 4.08 days |
| Bed Utilization Rate | ~50% |
| Total Acute Days | 22,279 |
| Case Mix Index | 1.09 |
| CMS Star Rating | 4 of 5 stars |
| Readmission Rate (All Cause) | 14.2% |
| Serious Complication Rate | 1.02 |
| Readmission Reduction Penalty Score | 0.00% (99th percentile) |
The hospital's zero-percent readmission penalty score places it in the top 1% nationally on that measure. The hospitalist program has ranked as high as 2nd in the national AdventHealth system in monthly quality scoring across mortality, length of stay, and other clinical metrics.
| Metric | Value |
|---|---|
| Net Patient Revenue | ~$280.2M |
| Cash on Hand | ~$176.7M |
| Total Assets | ~$303.3M |
| Total Operating Expenses | ~$280.3M |
| Net Operating Profit Margin | ~0.25% |
| Current Ratio | 4.6 (86th percentile) |
| Days Sales Outstanding | 45.8 days |
| Payor | % of Revenue |
|---|---|
| Medicare | ~11.6% |
| Medicaid | ~0.1% |
| Private / Self-Pay / Other | ~85.1% |
The payor mix is heavily weighted toward private insurance and self-pay, reflecting the area's demographic profile: a growing retirement and relocation population with above-average incomes and strong commercial coverage. This mix supports favorable reimbursement conditions for a non-invasive cardiology practice.
AdventHealth Hendersonville offers more than 30 specialty and subspecialty service lines, including:
AdventHealth's mission is to extend the healing ministry of Christ. Its vision centers on whole-person care that attends to body, mind, and spirit. The nonprofit structure means all operating margin is reinvested in services, facilities, and community programs rather than returned to shareholders. Physicians consistently cite the mission alignment and collaborative culture as primary reasons for choosing and staying with AdventHealth Hendersonville.
The hospital participates in annual global mission work, including emergency deployments during humanitarian crises. Employees are offered one week per year for international mission service, an unusual benefit that resonates strongly within the faith-oriented staff culture.
AdventHealth Hendersonville is in an active expansion phase:
| Role | Name |
|---|---|
| Chief Executive Officer | Daniel Fryslie, MD |
| Chief Financial Officer | Steven Burroughs |
| Chief Medical Officer | Byron Okoin, MD |
| Chief Nursing Officer | Maureen Duato |
| Chief Operations Officer | Beverly Knapp |
| VP of Physician Services | Christy Sneller, MBA |
| Medical Director of Cardiology | Eduardo Balcells, MD, FACC, FSCAI, ABVM |
